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PinkyL86's avatar
PinkyL86
Explorer | Level 4
5 years ago

Failed - Forbidden Download

Hello, I need your help to resolve an issue with downloading videos from dropbox. I'm not sure why but there are some videos that I can't download because it said: "failed - forbidden". I already tri...
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PinkyL86's avatar
PinkyL86
Explorer | Level 4
5 years ago
Hello, thank you for your quick response. The file size of the video I wanted to download is 266.57 MB. Please see ss (bottom left). Thanks!
 

 
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi PinkyL86, it sounds like there is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains.

Could you check each of these possibilities and let us know what you find out!

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