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jamesalexander2347's avatar
jamesalexander2347
Explorer | Level 4
2 years ago

Failed to load resource error on Microsoft Edge and Chrome

On both Chrome and Edge nothing shows on the page and I get this Error:

I have upgraded both to the newest version.  It works on Firefox though.

6 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for posting on our Community, jamesalexander2347

     

    Are you seeing the same thing via an incognito window, too? 

     

    Have you also cleared the cache on your Microsoft Edge and Chrome browsers?

     

    Keep me in the loop.

  • jamesalexander2347's avatar
    jamesalexander2347
    Explorer | Level 4
    2 years ago

    I am seeing it in both versions of the private browser, incognito and InPrivate.  I have cleared the cache selecting the all time option.  I have also done the control f5 refresh for good measure

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the additional screenshot! You’re not trying to access Dropbox API by any chance, correct?

     

    If not, do you have any ad blockers or VPN that could be interfering with Dropbox? 

     

    Are you able to access other websites normally?

  • jamesalexander2347's avatar
    jamesalexander2347
    Explorer | Level 4
    2 years ago

    I am able to access other websites normally, I'm not running a VPN or ad blockers, and The original request is a Get request not a Post - which is very confusing to me because no ma'am I am not trying (or at least I don't think I am) to access Dropbox API

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Alright. Can you also restore your browsers to their default settings and disable any browser plugins? The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser(s).

     

    If that doesn’t help either, we’ll see what else we can try.

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