Forum Discussion

dinosal_09's avatar
dinosal_09
New member | Level 2
2 years ago

File Corruption (.icloud)

Hello, A couple of days ago I uploaded a big amount of files that were also uploaded in my iCloud. After I uploaded them to my dropbox I deleted them from my desktop (which was showing that were sy...
Download
Error Messages
Preview
upload
View
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If they have a .iCloud extension it means that the files were never downloaded from iCloud first before uploading to Dropbox. 

 

The only way to resolve this is to see if iCloud has copies of the files available. Try downloading the files to a computer and see if you can get it to download/sync with iCloud or not. 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!