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Luis Sosa 's avatar
Luis Sosa
Explorer | Level 3
3 months ago

"File is stored in an incompatible server location" error when opening Office files on Android

Device: Xiaomi 12T Operating System/Browser (if using the web) Android Dropbox App Version/Browser Version Dropbox 442.2.2 Question or Issue A few days ago I couldn't open any excel or word f...
Android
Microsoft Office
Mobile
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Luis Sosa 's avatar
Luis Sosa
Explorer | Level 3
3 months ago

Yes, of course, the message is in spanish. 

How do I post a screenshot? 

I have a Dropbox Plus account. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Luis Sosa ​, thanks for bringing this to our attention.

You should be able to attach a screenshot to your next reply, by clicking on the camera icon at the bottom of the reply box.

Otherwise, you can just copy it and paste it into the reply box, that should work too.

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