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Luis Sosa 's avatar
Luis Sosa
Explorer | Level 3
3 months ago

"File is stored in an incompatible server location" error when opening Office files on Android

Device: Xiaomi 12T Operating System/Browser (if using the web) Android Dropbox App Version/Browser Version Dropbox 442.2.2 Question or Issue A few days ago I couldn't open any excel or word f...
Android
Microsoft Office
Mobile
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Luis Sosa 's avatar
Luis Sosa
Explorer | Level 3
3 months ago

Yes, of course, the message is in spanish. 

How do I post a screenshot? 

I have a Dropbox Plus account. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Luis Sosa ​! If you still want to attach your screenshot here, and you’re having any issues, please let us know.

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