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David K.41's avatar
David K.41
Helpful | Level 6
3 years ago
Solved

File names abbreviated in landscape mode

Hi, my file names remain abbreviated to portrait mode width even when I turn my phone to landscape mode. Is this a know bug. Help, this is a major, major pain.  Thanks.   Dave
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  • David K.41's avatar
    David K.41
    3 years ago

    I just checked, its working now 🙂

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to jump in here, David K.41.

 

Have you tried uninstalling and reinstalling the Dropbox app, to see if that helps?

 

Just make sure that you have up to 3 connected devices, if you're on a Basic plan, because if you have more than 3, you won't be able to sign back in after you reinstall.

David K.41's avatar
David K.41
Helpful | Level 6
3 years ago

Hi Hannah

I was nervous as I wasn't sure if I was on the "basic plan", as I didn't know that a "plan" can be free.... but my plan has the word "plus" in it so I went for it. 

But no, it didn't work 🙂

Thanks for trying.

  Dave 

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