Forum Discussion

David K.41's avatar
David K.41
Helpful | Level 6
3 years ago
Solved

File names abbreviated in landscape mode

Hi, my file names remain abbreviated to portrait mode width even when I turn my phone to landscape mode. Is this a know bug. Help, this is a major, major pain.  Thanks.   Dave
Mobile
Preview
View
  • David K.41's avatar
    David K.41
    3 years ago

    I just checked, its working now 🙂

David K.41's avatar
David K.41
Helpful | Level 6
3 years ago

Hopefully that's great news, in that its not specific to me. Surely its a bug that they're going to fix. (That being said, they haven't fix it on the iPhone yet, so...)

I hope they appreciate how big a deal it is.

Thanks for piping in.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi everyone, thanks for the info on this matter. 

 

Our team is investigating this in more detail, and we'll follow back with an update.

  • David K.41's avatar
    David K.41
    Helpful | Level 6
    3 years ago

    I just checked, its working now 🙂

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Awesome news David K.41!

       

      If you need anything else, let us know!

      • John_94019's avatar
        John_94019
        New member | Level 2
        3 years ago
        It's fixed in the Android app AND in the iPad app. Thanks for chasing this down!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!