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Forum Discussion
Files Not Downloading With Double Click
Hi there. I am looking at a dropbox guide. It says 'To access a file that is stored with Smart Sync, team members can just double-click it and Dropbox quickly downloads and opens it on their computer...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi WiseGrasshopper, awesome job on the screenshots, thanks for that!
Could you also hover your mouse over your little Dropbox icon, the one next to your WiFi, and let me know what the status of the app states, along with its version?
If I were you, I'd also try to uninstall the app, then re-install it again.
- Megan
Thanks for that WiseGrasshopper!
Can I send you an email, in order for us to have a closer look into this?
Sure
- Megan
Hi WiseGrasshopper, I just sent you an email, and I'll be happy to see you there!
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