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Tidalshine's avatar
Tidalshine
New member | Level 2
2 years ago

Getting a 'Failed to fetch' error

Everything was working fine until about 10am this morning. Suddenly none of my uploaded photos are avaliable to be seen on the photos tab. They still exist in the files section, but the photos tab is completely broken.
Loads nothing, cycles endlessly with intermittent messages saying "failed to fetch, try again later".

3 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Tidalshine, thanks for bringing this to our attention.

     

    Are you experiencing this on the Dropbox site, desktop app or the mobile app?

     

    This will help me to assist further!

  • Tidalshine's avatar
    Tidalshine
    New member | Level 2
    2 years ago
    All three, each platform shows signs that it's clearly trying to sync data. Briefly showing loading icons on the desktop, and showing a loading sync bar across the top of the screen on mobile. However each fails to complete any form operation and then claims no photos or video exist, or displays previously mentioned failed to fetch error.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    We are currently experiencing some issues with the service, we'll keep you updated with any new information.

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