Forum Discussion

xairvitals's avatar
xairvitals
Explorer | Level 4
6 years ago

Google Takeout .zip is invalid

Hi, I used Google Takeout to try to get all my photos off of Google.  Ended up with 10 .zip files in Dropbox.  I downloaded those .zip files to an external hard drive. However, when I go to open the ...
desktop
Download
Error Messages
sort
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi xairvitals; welcome to the Dropbox Community and happy Monday!

 

Can you please let me know how large are the mentioned zip files? 

 

Also, could you try downloading them through another browser and/or try another program to unzip them and let me know if you still get the same error? 

 

Let me know what you find! 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!