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mo36's avatar
mo36
New member | Level 2
1 month ago

Got thrown out of my Paper Document. Can't reopen it now.

Device Macbook Pro M1 Pro Operating System/Browser (if using the web) macOS12.6   Question or Issue I was working inside of a Paper document I had created. Mid typing I was thrown out of my d...
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mo36's avatar
mo36
New member | Level 2
1 month ago

Hi Walter​,

It only affects this specific Dropbox Paper File. I can create new one's and edit & share these with no problem. 

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    1 month ago

    mo36​, to clarify, have you tried going to paper.dropbox.com directly in your browser and searching for the doc by title or keywords, instead of using the direct link to the actual document?

    If that doesn't work, can you try checking the Doc history to see saved versions of the file and possibly recover from there? Let us know the results

    You can find instructions on how to check the version history of the doc here

     

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