Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

MNSmith's avatar
MNSmith
Explorer | Level 4
6 years ago

How can I download my files with the original date they were created?

I moved from Samsung to iPhone and had to use Dropbox to move my pictures between devices. However there doesn’t seem to be a way to download from Dropbox and keep the original date the photo was tak...
Download
Mobile
sync
rbens's avatar
rbens
New member | Level 2
6 years ago

Hi

 

I saw several post on that when one wants to download from Dropbox cloud his files back to his computer, he will get a "creation date" of the date the files download and not the date they were created. 

 

Does someone know if this already address by Dropbox?

 

Thanks.

Ronny

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey there rbens, thanks for reaching out to us here!

 

If you haven't already, I'd suggest having a look at this thread here for some more info on this, there are some great explanations by Walter and Rich there.

 

Let me know if you have any questions!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!