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bobjudson's avatar
bobjudson
Explorer | Level 4
7 years ago
Solved

How can other users upload to my account without them getting space warnings?

Hi, I have a Dropbox Plus account with lots of free storage.  I recently went on a diving trip with a group of friends and have created a shared folder in my account to which they all have access so ...
  • Walter's avatar
    7 years ago

    You're spot on bobjudson

    Note that a Dropbox account's quota is calculated based on the total contents of the account, which includes shared folders. A Dropbox account can't sync more than its quota, so a 2 GB account can't sync more than 2 GB, including the space taken up by shared folders. Because every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.

    The best way to mitigate this now is create a file request from your end (as you're the one with more space as I understand it) and have them upload their files through that. Our file requests feature enables a requester (you in this case) to have files uploaded to their Dropbox account by other individuals without impacting the submitters quota.

    If you then like to share the folder without impacting their quota, you can share a link to the folder, instead as it allows users to view or download a one-way, read-only copy of the folder. 

    If any of you wants to remove a shared folder from their account without affecting other members, they can remove their access to it as described in the Help Center article below:  https://www.dropbox.com/help/files-folders/unshare-folder

    I hope this information helps and please let me know if you have any questions. 

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