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Giannis F.'s avatar
Giannis F.
Helpful | Level 7
8 years ago
Solved

How do I open PDF files from Dropbox on Android devices?

Hello :-) There is a problem with PDF files. They do not open when downloading in android devices :-( The dropbox link is ?dl=1 There isn't any problem when downloading in Desktop PC and Apple ...
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  • Walter's avatar
    Walter
    8 years ago

    Thanks for the reply Giannis F. and sorry to hear this persists. 

    Do you notice the same behavior on other browsers other than the one you used so far? 

    Remember the "dl=1" parameter at the end of shared links should tell the browser to download the file(s) instead of attempting to display it so this seems to be an issue caused by the browser you use (as you say, the files and links are working fine).

    Let me know what you find.

tondija's avatar
tondija
Explorer | Level 4
6 years ago
same problem here, drobox link...
?dl=0
wont open in chrome
... I am moving to Drive, its a shame
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for joining us here tondija!

Would you mind letting us know if you have the same issue if you try and open the links within another web browser on your mobile? 

You can download another web browser for free from the app store if you don't already have one.

Let me know what you find!

    • Daphne's avatar
      Daphne
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Hmmm, that's interesting tondija. :thinking:

      When you simply tap the link in the email, do you get an error message when trying to open it in Chrome? If so, can you send a screenshot of the error?

      Also, when you open the link, can you choose the "desktop version" of the website to see if this helps when opening the link again directly from the email?

      Keep me posted!

      • tondija's avatar
        tondija
        Explorer | Level 4
        6 years ago
        thanx for response.
        - as in some other posts at this thread i get error massage:... "pdf is of invalid format", it shuts off in a second
        - when i copy paste url in android chrome it offers me app or continue, there isno desktop option as you were mentioning.

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