Forum Discussion

Keke3's avatar
Keke3
Explorer | Level 4
7 years ago
Solved

How do I tell how many times a document has been opened?

Is it possible to view who and how many times your team members have opened or downloaded your file? Thanks, Kelly
Download
Preview
Share
  • Jay's avatar
    Jay
    7 years ago
    Hi Kelly, currently it isn’t possible to see the number of times a file has been opened or downloaded. 
     
    If the team admin has enabled viewer info on files, then you’ll be able to see which members of your team have viewed files in shared folders. 
     
    Hope this info helps!
behzod's avatar
behzod
Icon for Super User rankSuper User
7 years ago

Technically Dropbox does not provide information about views and downloads of your shared files. But it is possible to track views/downloads as well as location. I track views/downloads of my CV at my personal website. My CV is located in Dropbox and my website just has a link for viewing it.

In order to track downloads:

1) Create shared link for your file in Dropbox

2) Shorten shared link with online shorteners (there is bunch of them, I use goo.gl)

3) Link shortener provides info about downloads and geographic location of the viewer.

 

Hope it helps,

Behzod

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!