We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
dazdagen
5 years agoExplorer | Level 3
How long does it take to switch a file from Local to Online-only?
I uploaded a file that was 140Go by simply copying into my Dropbox folder and waiting for it to sync. It took about 5 days as I have 100Mbs on the download but 10Mbs on the upload only with my Spectr...
dazdagen
5 years agoExplorer | Level 3
Thank you, I talked to somebody on the Dropbox specialized team, they seem to have fixed it because the file seems to finally have switched to online-only.
I am now uploading another 150Go file which I will also make online-only. I hope it won't take that much time.
I'll keep this thread in mind in case something similar happens.
Thanks
Thanks
Hannah
Dropbox Community Moderator
5 years agoThat's wonderful to hear, thanks for letting me know!
Hopefully, everything goes as intended from now on.
If you need anything else, make sure to give us a shout!
Hopefully, everything goes as intended from now on.
If you need anything else, make sure to give us a shout!
- darcy-at work2 years agoNew member | Level 2
I am having the exact same problem described above. I made a folder online only and it has not cleared my hard drive. I have tried restarting. It says I have over 80,000 files updating. I don't understand. Why are they all updating? Even some that are in other folders that I did not change the online status.
- Nancy2 years ago
Dropbox Community Moderator
darcy-at work, to clarify, you see there are 80k files updating when checking the syncing status of the Dropbox app, correct?
How long has it been since you made those files online-only? Is the same number of files still updating or has it changed since you posted here?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!