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KH18's avatar
KH18
Explorer | Level 4
2 years ago

How to download all Dropbox files into an extra external drive?

How to download all Dropbox folders + files into an extra external hard disk?

I need to keep sync folders + files in my C drive.

To back up all the folders + files in my extra external hard disk directly from the Dropbox web (Not from the C drive).

I lost files in the Dropbox before and that is not secured only sync in the C drive.

It showed "Attempted to zip too many files."

Please help.

 

 

5 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, KH18, let's jump right into this! 

     

    If I understand this correctly, it sounds like you wish to download your entire Dropbox content using the website, am I right? 

     

    If not, feel free to clarify for me. 

     

    I'd definitely suggest our desktop app, since it'd make things simpler. But since you want to use our website, please keep in mind that you can only download a folder if it's less than 250 GB (uncompressed) and has fewer than 10,000 total files.

     

    Is it possible that your content was larger than that? 

     

    Let me know more, I'll be waiting for your reply! 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    KH18 wrote:

    How to download all Dropbox folders ... directly from the Dropbox web ... It showed "Attempted to zip too many files."


    There is no way to download all of your data in one shot through the web site if you have a lot of files. The limit for downloading files as a Zip is less than 250GB and fewer than 10,000 files. Anything more than that and you'll get the error that you encountered. You simply need to download fewer files/folders at a time until you have all of your data.

     

    The better option is to allow all of your files to sync to your computer, mark them as Available Offline, and then copy them to your external drive.

  • KH18's avatar
    KH18
    Explorer | Level 4
    2 years ago

    I have no idea most of the files with this icon. 

    I cannot open it in the hard disk drive. 

    Some files lost.

  • KH18's avatar
    KH18
    Explorer | Level 4
    2 years ago

    If I understand this correctly, it sounds like you wish to download your entire Dropbox content using the website, am I right?  >> Yes

     

    Is it possible that your content was larger than that?  Yes

    my personal dropbox space is "Using 0.9 TB of 2 TB"

     

    I have no idea most of the files with this icon. 

    I cannot open it in the hard disk drive. 

    Some files lost.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi KH18 

    That icon is not a Dropbox one. It is a OneDrive icon. That means the files are either stored in OneDrive, or, were stored in OneDrive but not downloaded locally before you moved them. So actually they are an empty placeholder. 

     

    You need to go back to OneDrive - either with those files, if it works, and try to download, or restore via OneDrive online and THEN once they are downloaded locally move to Dropbox

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