Forum Discussion

MarkInfo27's avatar
MarkInfo27
Explorer | Level 3
5 years ago
Solved

How to know if/when a file has been downloaded?

If I create a link to one of my files, and I give that link to a friend, then he can download it. Is there a way for me to know if or when ANYBODY ever downloads that file? (Regardless of whether...
desktop
Download
shared links
sync
  • Jay's avatar
    Jay
    5 years ago
    Hi MarkInfo27, thanks for messaging the Community!

    Currently, it isn't possible to know if a person downloaded a file via a shared link.

    However, using Dropbox Transfer would allow you to know if the file has been downloaded.

    If you need any further assistance, please let me know!
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi MarkInfo27, thanks for messaging the Community!

Currently, it isn't possible to know if a person downloaded a file via a shared link.

However, using Dropbox Transfer would allow you to know if the file has been downloaded.

If you need any further assistance, please let me know!
MarkInfo27's avatar
MarkInfo27
Explorer | Level 3
5 years ago

Well, Thanks, Jay, for the reply, even though it's not what I wanted to hear.

I would need to Pay for a "Professional" acct to get that Transfer option.
AND the MAX expiration date could be for Only ONE Year.

Darn.

OK.  Thanks, anyway.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!