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betazero's avatar
betazero
Helpful | Level 6
3 years ago
Solved

How to stop offloading my files?

When I click selective sync and then pick certain directories...I WANT MY FILES. I don't want to have to click on the little cloud all the time.....Please tell me how to always download what I select...
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  • Chris_J's avatar
    Chris_J
    3 years ago

    Hello Betazero,

    Thanks for reaching out to us in the Dropbox Community.

    Okay, the setting for Selective Sync feature is in the Preferences when you click on the Dropbox icon in your system Tray (Win) or Menu Bar (Mac).  Click on icon and then click on Avastar on top right hand side and then Preferences.  Then go the the Sync Tab

     

    It sounds like you are talking about a different Feature than Selective Sync.  Let me explain what Selective Sync does.  When you go to Selective sync, you would be select which folder you want SEEN on your PC,  the folders that are NOT selected will NOT be seen but only accessed in the Cloud (Dropbox Servers).  That doesn't sound like what you have

     

    If you look in the sync Tab, you will notice option for new files.  Its the first section.  Under default, its selected online-only. You need to select Available Offline.


    That should fix your issue.  It will take some time to do that if you have a lot of files

     

     

THX1965's avatar
THX1965
Helpful | Level 6
3 years ago

Thanks for your feedback, betazero.

 

Right-clicking and selecting "available offline" doesn't do anything in my case. No reaction from the Dropbox app. I have to click on the cloud-arrow icon to start the process.

 

I guess the whole process is still a bit buggy.

betazero's avatar
betazero
Helpful | Level 6
3 years ago
Mine took some time to clear off the little clouds. Now it’s back to normal but really they need to disable this “feature” unless that’s what people want. I mean a 1 Terabyte SSD is like 150 bucks now. I don’t think people are that worried about drive space.
  • Chris_J's avatar
    Chris_J
    Icon for Super User alumni rankSuper User alumni
    3 years ago

    Thanks, Batazero for sharing your experience.  The info will help others with same issues.

     

    Good day and stay safe

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