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I can't find my backed up computer files, when I check the mobile app on my iPad.
Device iPad Air Operating System/Browser (if using the web) Windows 11 Dropbox App Version/Browser Version N/A
Question or Issue I cannot view any of my PC files on my iPad that I backed-up ...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshots and the additional information too, Christine.
Based on your screenshots it seems that you're logged into the same Dropbox account on both devices which means that you should be seeing the same set of files and folders on both devices.
Have you made sure that the Dropbox desktop app on your computer is 'up to date' and not still syncing?
Also, can you take a look at your backups page and let me know if the files you're looking for are listed there?
Today I checked to see what files were on the Dropbox app on my computer and it still only has the files from my iPad. There are no files from my computer listed in the app.
The files on my computer are listed on the backups page.
- Nancy
Hi from me too, Christine_25. Can you clarify the current syncing status of the desktop app on your computer?
It says it's "up to date" on the Dropbox Icon on my computer.
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