Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
KJ Herbs
2 years agoHelpful | Level 6
I can't see my files, folders or sidebar
Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
- 2 years ago
Hi Everybody,
Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.
Thanks,
Ben
Walter
Dropbox Community Moderator
2 years agoWe're glad to hear you're back up and running and thanks for the visuals too epolito
There was an issue that affected some website users yesterday but it's resolved now - this is probably why you were seeing this.
Let us know if anything else comes up!
KJ Herbs
2 years agoHelpful | Level 6
Walter,
I am still unable to access files to work on reports. Very frustrating as the clock is ticking...
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!