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Forum Discussion

KJ Herbs's avatar
KJ Herbs
Helpful | Level 6
2 years ago
Solved

I can't see my files, folders or sidebar

Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.

     

    Thanks,

    Ben

Neverevhoodo's avatar
Neverevhoodo
Helpful | Level 5
2 years ago
Hi, i'm an user like you but would suggest downloading and installing Dropbox app on your Pc or Mac and synchronising folders you need. DB has the problem only with browser version so I for example continue to work with desktop application.
KJ Herbs's avatar
KJ Herbs
Helpful | Level 6
2 years ago

Doesn't that add an extra step? Does the desktop app access the files on the "networked" DB account? 

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