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jimheavey's avatar
jimheavey
New member | Level 2
2 years ago

I don't know how to download the documents to my computer

Hello,   I just received contract documents from one of my contractors and I haven't figured out how to download the documents to my computer.
Download
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi jimheavey, thanks for bringing this to our attention.

 

Were the files sent to you via a shared link on the site?

 

Were they uploading to your Dropbox account instead?

 

Any other info or screenshots (while hiding personal info or links) would be helpful!

  • jimheavey's avatar
    jimheavey
    New member | Level 2
    2 years ago

    I received an Email with a link to Dropbox.  I can view the files, but I can't download or print the files.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Could you attach a screenshot showing what you're seeing in the browser, while hiding the documents and names themselves?

      • jimheavey's avatar
        jimheavey
        New member | Level 2
        2 years ago

         

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