Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
jimheavey
1 year agoNew member | Level 2
I don't know how to download the documents to my computer
Hello,
I just received contract documents from one of my contractors and I haven't figured out how to download the documents to my computer.
jimheavey
1 year agoNew member | Level 2
Jay
Dropbox Community Moderator
1 year agoCould you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, and clearing your cache.
- jimheavey1 year agoNew member | Level 2
I've tried Edge, Chrome and Firefox. I think I'm giving up on Dropbox as an option.
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!