Forum Discussion

speilee's avatar
speilee
Explorer | Level 3
3 years ago

I want to stop using dropbox and I want my files to back off DropBox and go onto my computer

Hey, so I want to stop using dropbox and I want my files to back off DropBox and go onto my computer because I have the dropbox Basic and I had 100go free when I get my computer but now it will expir...
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speilee's avatar
speilee
Explorer | Level 3
3 years ago
Yeah I want my main folders go back to thir location. Like when I save à picture and its sync in Dropbox, I want to be able ti have ut on my computer even if I uninstall dropbox
dockap's avatar
dockap
Explorer | Level 4
3 years ago

I want to do the same.  Dropbox has caused a mess on my computer (mac) and I've been trying to drag all the files in the dropbox folder to my portable hard drive.  I removed the checks in the boxes for backup to dropbox but it appears some folders I dragged into the portable drive are empty. How do I get all my files downloaded from dropbox and remove its "tentacles"?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey rbmtexas and dockap. Just to make sure we're on the same page; did you follow all the steps outlined here to disable computer backup, before taking any other actions on your Dropbox app?

     

    Let me know, and we can take a closer look.

    • dockap's avatar
      dockap
      Explorer | Level 4
      3 years ago

      nothing is being backed up now. I want to return control of my computer to me I don't know how else to put it.  Going into the "backup and sync" when clicking on the dropbox in menu tab does not seem to do much, have to go through preferences to backup. Again, I would like to remove its actions on my computer, if I keep the software at all I think I'd rather manually drop files into it.

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        I totally understand. 

         

        To guide you further, I'd like you to send me a screenshot of what you see on this page.

         

        Give me a nudge when you're ready.

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