Forum Discussion

speilee's avatar
speilee
Explorer | Level 3
3 years ago

I want to stop using dropbox and I want my files to back off DropBox and go onto my computer

Hey, so I want to stop using dropbox and I want my files to back off DropBox and go onto my computer because I have the dropbox Basic and I had 100go free when I get my computer but now it will expir...
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rbmtexas's avatar
rbmtexas
Explorer | Level 4
3 years ago

I have the same issue.  Still getting 'link' on documents 'where are my files".  I want to get all of my files back on my computer as I no longer want to use Drop Box.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey dockap, if backup is off for your computer, and you still have the Dropbox app installed, you should be able to reset your desktop folders back to their original locations, by following these steps:

 

1) Click the Dropbox icon in your menu bar.
2) Click your profile picture or initials.
3) Click 'Preferences'.
4) Click the 'Accounts' tab.
5) Press the Option key and at the same time click the 'Reset OS folders locations' button.

 

Let me know how it goes!

  • dockap's avatar
    dockap
    Explorer | Level 4
    3 years ago

    where is "Reset OS folder"?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi dockap, are you holding down the Option/Alt key on your keyboard when viewing that tab?

      • dockap's avatar
        dockap
        Explorer | Level 4
        3 years ago

        Yes holding down Option key I get this:

        Fix permissions

        Fix Hardlinks

        Reset File System Warning options

        Add team accounts

         

        So which of these phrases is the one to which you refer?  The choice you supplied is not here and since I no longer trust this software I'm not hitting anything that is not clearly explained

        The ongoing discussion really reinforces my thinking I have to say.  In fact, considering closing the account completely rather than just using it as a cloud with no backing up and just saving a few files or if I have to use it with some work I do with others. 

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