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normbay's avatar
normbay
Explorer | Level 4
7 years ago
Solved

I'm getting duplicates when I export on my iPad

Frequently I find two copies of a file imported to Notability on iPad after export from Dropbox - only tapping once, then tapping OK after link message. What am I doing wrong, please?
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  • Lusil's avatar
    Lusil
    7 years ago

    Hey there normbay, 

    Could you please also clarify for us if you directly export the files to the third party app?

    Do you by any chance get duplicates when you export to another location on your iPad too?

    Thanks in advance!

SK66's avatar
SK66
Helpful | Level 5
6 years ago

Update....Katie from Notability ([Removed as per Community Guidelines]) is asking if this problem has been resolved.

 

Dropbox, please meet Katie.  Katie, please meet Dropbox.  Can you figure out a way to speak with each other about this and solve the issue?

 

Thank you,

SK

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for your updates here!

 

We'd like to have a look into this further with you, so I've reached out to the email linked with your profile here. 

 

When you have the chance, please check your inbox for my message and we can take it from there. Cheers!

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