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admin123's avatar
admin123
Helpful | Level 6
1 month ago

I'm seeing 2 different date formats after opening file info on my Dropbox account online.

Device
PC
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
Browser Edge Version 143.0.3650.96 (Official build) (64-bit)

Question or Issue

Hi,

in the web browser version of  dropbox, when choosing file info, the date are shown in 2 differents formats, that is very confusing to understand when looking at dates like 11/5/2025 and 5/11/2025 for example, which one is month?

Modified : day/month/year

date upload:   month/day/year
date created: month/day/year

here is a screenshot when you can see

 

4 Replies

  • admin123's avatar
    admin123
    Helpful | Level 6
    11 days ago

    To update anyone following this thread. It is partially fixed

    It seems like modified and date uploaded are now in the same format, but now date created is on a different format

     

    It works if I change the date format to  DD/MM/YYY. So it’s halfway corrected.

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Thanks for your patience, admin123! I’ve just opened a ticket for you, since we want to investigate this further. 

    Please check your email address, whenever possible, and reply back to my message. We’ll take it from there.

  • admin123's avatar
    admin123
    Helpful | Level 6
    1 month ago

    Hi,

    Thank you for helping me. 

    I changed date format to YYYY/MM/DD, logged out, logged back in
    and now I get this
    date uploaded is still in the wrong format

     

    I tried using chrome

    chrome version

     

    Chrome is up to date

    Version 143.0.7499.193 (Official Build) (64-bit)

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Welcome back to the Community, admin123!

    It is my understanding that you're having a similar issue with all files that are saved on your Dropbox account online, correct? 

    As a test, can you try to change your date format settings here, sign out and back in to your Dropbox account and let me know if you keep seeing the same thing after that? 

    If you do, I’d also like you to check this via a different web browser.

    Let me know how it goes.

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