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Malmacdowall's avatar
Malmacdowall
Helpful | Level 6
9 years ago
Solved

Ios11.0.1 “Cannot save file” error saving from Office apps to Dropbox

Issues since latest ios11.0.1 update on IPad.  Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file. Error message is “Cannot Save File.  That file name wont work because it...
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  • Sanchez's avatar
    Sanchez
    8 years ago
    Hey Tundragal, welcome to our community! 

    Can you please make sure that you’ve updated the Microsoft apps on your iPad Pro, and try again? 

    If you continue to experience the issue, then we should put you in touch with our support team for further investigation. If that’s the case, you can submit a support ticket here, or I can initiate one for you, using the email address associated with your forum profile. 

    Let me know! 
    Cheers
MiamiTerri's avatar
MiamiTerri
New member | Level 2
8 years ago

I am having same/similar problem. My error message is in a yellow ribbon/bar across the top of the document: “Can’t upload - Something’s wrong and your changes can’t be uploaded. Save File Copy”

 

I cannot save a file copy even if I change the file name. I get an error message “Cannot Save File”

 

Hoping for a solution SOON. 

Hforbis's avatar
Hforbis
New member | Level 2
8 years ago

I have also been having this same problem for some time. Affects most of the work I have tried to use my iPad to replace my laptop with -- PowerPoint, Word, Excel. Very frustrating.

  • ShepNeil56's avatar
    ShepNeil56
    New member | Level 2
    8 years ago
    Well I have the latest APP 88.2 (which was only updated this morning) and exactly the same problem occurred today. I opened a Word document received via email. It saved to my Dropbox file OK and I made a couple of edits and then the “Cannot upload file” message occurred so to save my changes I had to save it under a different name.
  • MD17's avatar
    MD17
    Explorer | Level 3
    8 years ago

    Well, today finally it works :grinning:! Hope it will last

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