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Forum Discussion
Justin P.2
8 years agoCollaborator | Level 10
Is there a way to choose whether .zip files are previewing on the Dropbox website?
I'm a long time Dropbox user and today I went to check if some older links were still active that I had sent to a cleint. Most of the files are send out are zipped for various reasons.
It ...
- 8 years agoThanks for sharing your thoughts on how this functionality change has impacted your workflow MRMJP, I’d happily follow-up with you on this discussion & I hope my post finds you well!You’re absolutely right when it comes to this recent feature implementation, therefore at the moment when previewing an archive file, you can navigate through the archive file structure and preview individual files within the archive. Previously, compressed files (such as .zip & .rar) couldn’t be viewed on the web interface & in case you had received (or sent) a shared link containing this filetype, you’d (or the recipient would) have to download them locally, in order to view the contents.That all being said, I appreciate the time you’ve devoted in writing us the specifics of how this alteration has worked for you so far & for that reason I’ve made sure to transfer your comments up the ladder for future reference.In any event, please let me know here if you have any more thoughts or questions & I’ll do my best to check back with you. Wishing you a fruitful May & a wonderful rest of the day ahead!
Justin P.2
7 years agoCollaborator | Level 10
Thanks for your feedback guys. I can't believe this is still like this.
If anybody truly thinks this is a good idea or nessecary then maybe a smaller and more hidden button can be used to navigate inside the zip file.
But, it should not be first thing clients are tempated to do which it is now.
If I send a link to a zip file I want one thing, and one thing only to happen and that is for the client to see a HUGE downlaod button front and center which they click on, and the zip file downloads.
There is ZERO value IMO allowing cleints to navigate inside a zip file and then get confused about how to download it which they can't unless going back to the first page.
Justin P.2
7 years agoCollaborator | Level 10
For the love of god druidbox
Please fix this STUPID "FEATURE" that lets people see inside zip files.
I'm tired of getting emails like this:
https://www.dropbox.com/s/p45bgaljehyr4ei/screen%20shot%202019-07-29%20at%201.55.33%20pm.png?dl=0
- Justin P.27 years agoCollaborator | Level 10
Two messages in one day:
https://www.dropbox.com/s/6ea5kbr5vdx3ahv/screen%20shot%202019-07-29%20at%202.59.18%20pm.png?dl=0
This needs to be fixed ASAP.
- Justin P.27 years agoCollaborator | Level 10
ANOTHER CLIENT TODAY CONFUSED ABOUT HOW THEY CAN NAVIGATE INSIDE A ZIP FILE BUT CAN'T DOWNLOAD ONE OF THE FILES INSIDE.
PLEASE FIX THIS **bleep** ASAP.
- Justin P.27 years agoCollaborator | Level 10
On the flipside. Before this new behavior, a client never once said:
I wish I could see inside this zip file without the abiltiy to download or preview one of the files inside. - Justin P.27 years agoCollaborator | Level 10
Is there ANY news on this? This new behavior has made using zip files pointless because clients just click inside the zip file on the Dropbox site and get lost and confused, ALL THE **bleep**ING TIME.
Please come up with a professional solution to this amateur mistake.
- morganw9517 years agoHelpful | Level 6
I've been following this with great anticipation also, hoping to avoid having to switch our company to competitor's service. Have you had any response from Dropbox support on the topic? I haven't seen any and it appears they have no intention to help being that they still believe the online zip contents navigation is somehow a feature and not a disaster. I saw their posted response about changing the last digit of a download link from 0 to a 1 before it's shared as a workaround but by default, dropbox links should always trigger a direct download of a zip archive. If they would just swap the function of the last digit in the links so that by default, all links end in 1, it'd solve this mistake and yet still leave the 0 option for those that want link recipients to have zip content navigation. I can't believe they would be the majority and those wanting direct download links by default are in the minority.
- Justin P.27 years agoCollaborator | Level 10
Hi morganw951,
You are preaching to the choir here :)
I've seen or heard no action on this disaster other than "we'll pass this on to our developers blah blah blah".Not only is this a useless feature, it causes many headaches, or at least way more headaches than in solves.
If Dropbox wasn't great in many other ways I'd have left a long time ago but I'm going to give them a few weeks yet to solve this before migrating to another service. - Justin P.27 years agoCollaborator | Level 10
I'm already in a bad mood today so excuse the foul language but come the **bleep** on Dropbox.
I'm tired of these messages from cleints that are confused by your dumb ass idea of letting people see inside a zip file, AND hiding the download button way in the top right corner where nobody can see it.
PEOPLE DON'T READ **bleep**, YOU NEED TO MAKE IT COMPLETLY IDIOT PROOF:
- Danny Wyatt7 years agoExplorer | Level 4
I don't even know why this is a discussion, to be honest...
If people want their users to see what's inside a ZIP file... well... just send them a folder, as it has been for years, right? ;) Why would you ZIP a file if you want them to see what's inside before downloading it?
The fact that anyone at Dropbox listened to this request and though this was a "great" feature and actually spent time working on it, confirms what I always say: there's always DUMB people at every company...
I don't even think that having this as an option that you can turn on or off makes any sense. As I said, if you want someone to see what's inside, just create a folder and share that link. What's the point of zipping it?!
And then I "love" how all companies have this script (marketing strategies): "we appreciate your feedback and we try to make our product better because of you, blah blah blah, and I will pass this on to our developers".
So do you REALLY listen to your users?? Those who have been companing for a year or so and you haven't changed it? Do you REALLY care, Dropbox? Come on... We are all people and maybe you can fool a few people, but not all of us.
This is the reason some companies fail and one day no one gives s **bleep**. Look at MySpace. Look at how even Facebook started losing popularity. They don't really listen to their users. I started using Google Drive more and more, because it just works. Plus I have Google Docs, Google, Sheets, etc. I used to be a Dropbox hardcore fan in the beginning, up until 2-3 years ago. Then I just stopped, because it brings nothing new to the table.
Guys, if you truly want to make an impact on companies that disrespect your opinion, change TODAY to an alternative. Show them that they are not in control. WE are! Not happy with Dropbox? Change to Google Drive, MediaFire, etc...
I'm just tired of companies making stupid changes to their products and then saying they care about the users. Really am!!! [profanity removed as per Community Guidelines] them!
- Justin P.27 years agoCollaborator | Level 10
It's just getting worse!
Now when you click on a link to a zip file, it doesn't even say "Download" in the top right. WTF?!?!It just says "Open With" and then one of then options is Download.
Open with Download?
Seriously druidbox Do you not want people to actually download the files they are sent a link to?
What are you guys smoking over there? - Justin P.27 years agoCollaborator | Level 10
So I guess the "Open With" thing only happens when you're logged in to a Dropbox account but it's still not good.
If I send a link to a zip file I do not want the person to get lost inside of it and get confused and not be able to do anything useful which happens ALL THE TIME.I want a BIG FAT DOWNLOAD BUTTON THAT THEY CAN'T MISS. THAT'S IT.
Allowing people to navigate inside the zip and hiding the Download buton in the top right one way or another has been such a PITA.
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