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Forum Discussion
riccardo28
4 years agoHelpful | Level 5
It takes AGES to download files
I don't know why but it suddenly got super slow, 1 day to download 7gb to give you and idea. I have a family plan. I've already checked my internet connection and it's fine; I've already tried t...
- 4 years ago
Does the issue persist after clearing your browser's cache or on another browser/incognito window riccardo28?
riccardo28
4 years agoHelpful | Level 5
Ok I solved the problem (in part). Basically the Dropbox app started to work when I set the synchronization folder by folder, because I didn't have enough space on my PC to synchronize directly all the files in one shot. It was a bit annoying because I had to synchronize a single folder and then move those files to the external hard-disk, de-synchronize the old folder and repeat these steps for every folder. The problem that it still takes a lot of time to directly download files from the website version, remain tho. I don't really know what could be.
Walter
Dropbox Community Moderator
4 years agoDoes the issue persist after clearing your browser's cache or on another browser/incognito window riccardo28?
- riccardo284 years agoHelpful | Level 5
Walter thanks for tip , Yeah now it works !! I just had to clear the cache of Google Chrome 🙂
- Walter4 years ago
Dropbox Community Moderator
Glad to hear it's sorted now and thanks for keeping me in the loop too riccardo28
See you around the Community and take care!
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