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Grifo98's avatar
Grifo98
Explorer | Level 4
3 years ago
Solved

Mac -> New files with cloud icon. How to set-it up to sync files available offline?

Hello...   Is it possible to set Dropbox to sync all files directly? For some time now, I've been getting a cloud icon next to a file I put in Dropbox on another device. I always have to open the...
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  • Jay's avatar
    Jay
    3 years ago

    Hi Grifo98, as my colleague mentioned, if you're running the new version of the Dropbox app for Mac OS, then theses changes are expected, and files will default to online-only. 

rsa85's avatar
rsa85
New member | Level 2
3 years ago

I am shocked that DropBox will allow this. Some users have capped data, or no WiFi at times and need to access their files. This change to online-only files with the new DropBox update for Mac users was done without our consent.

 

Over 700 GB of files were removed from my Macbook laptop. It will take days for this to be fixed and to download them again. I have lost hours of productivity because of this DropBox update, and being unable to access my files.

 

DropBox needs to apologise to users. Already, I am contemplating moving to another competitor like OneDrive or Google Drive. The change to online-only as a default is unacceptable.

studiojon's avatar
studiojon
Helpful | Level 5
3 years ago
This change is being forced by Apple. Not Dropbox. And this is currently beta. So you opted in……..

And kinda obviously no cloud storage is really appropriate with large amounts of files and capped data??

I have 140 TB in Dropbox. Obviously only syncing what’s necessary at any given time. But the ability to reliably choose what’s available offline is essential. And was the point of this thread.

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