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Forum Discussion
JefW
7 years agoCollaborator | Level 9
Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustra...
lisahinson14
7 years agoHelpful | Level 6
I tried this solution and still get the weird _MACOSX folder and funny files.
This only started happening 2 days ago out of the blue.
JefW
7 years agoCollaborator | Level 9
Thanks lisahinson14 for the reply. While I'm sorry it's happening with your system too, I am glad to know it's not just myself and my coworker.
- lisahinson147 years agoHelpful | Level 6
Would sure like a solution though 8/
- Daphne7 years ago
Dropbox Community Moderator
Hey there peeps!I just wanted to ask and clarify if the folder/file that you’re trying to download from the web is currently compressed (and shows as an archive file) within the Dropbox folder on your desktop? As in, was the folder compressed on a Mac system and then uploaded to Dropbox?Let me know - Thanks! - JefW7 years agoCollaborator | Level 9
Hi Daphne,
Negative. I tried 2 options - one was a regular folder with multiple files (photoshop) files in it, and then 1 single file (Illustrator). The second several tries I just selected one Illus file and one text file.
Thanks - lisahinson147 years agoHelpful | Level 6
When this happened to me. I'm just downloading a regular folder like I've done a million times before.
These are my steps.
1. create a new folder within a folder that I share with someone else (so they also share this new folder I created)
2. Upload 250 NEF files to the folder.
3. The person that shares the folder with me creates a new folder within the folder holding all my NEF files.
4. I tick the box to indicate I want to download the files in the new folder and when they get to my mac / download folder they are zipped (all of this is normal so far). I double click on the zipped file and they show up in a folder.
5. this new folder has 2 folders inside of it. One with the same name as the folder created when I clicked on the zipped file and one that is _MACOSX with a bunch of odd files inside.
Does that help?
- lisahinson147 years agoHelpful | Level 6
I have one other bit of information - an anomoly and a thought about the cause of this.
1. I have a paid dropbox account and the person I share with recently upgraded to a Professional account - this happened right around the time of the weirdness.
2. I rename a shared folder that is placed in my account which then causes the original folder put in by the person with the Professional account to show it is 'deleted.' The renamed folder is still showing.
Is this caused when 2 people have different versions of Dropbox - i.e. profession vs. regular?
HERE IS THE HIERARCHY of the folders:
FOLDER AT THE ROOT WHICH WE SHARE
I fill will NEF FILESPERSON with PROF. VERSION INSERTS A FOLDER OF MERGED FILES NAMING "X"
I RENAME FOLDER "X" to be X xyz and download to my computer
THE WEIRD FOLDER APPEARS ON MY SYSTEM ALONG WITH THE DOWNLOADED FOLDER.
- Walter7 years ago
Dropbox Community Moderator
I'm not sure how these facts could be related to be honest lisahinson14.
Would it be OK if I reached out via the email address that's associated with your Community's profile so we can investigate further?
- lisahinson147 years agoHelpful | Level 6Of course!
- Walter7 years ago
Dropbox Community Moderator
Thanks for this Lisa - I just sent you a brief message so we can work on this together!
Whenever you get the chance, please take a look at your email's inbox and we'll take it from there.
- hshaw7 years agoHelpful | Level 5
I'm just backing up all my DropBox files and am running into the same problem. I'm just downloading from my own DropBox account online to my desktop on my home computer (MAC OS). DropBox compresses the folder. When I uncompress it, I get a properly named folder with two subfolders, one is repeat of the original folder and the other is _MACOSX. The contents of the folders aren't the same. I haven't had time to see if the downloaded folder with the proper name is complete. I know that the _MACOSX folder is incomplete. The original filenames would be, e.g., DCUS_1973_M_05.pdf. The funkily named file is D._CUS_1973_M_05.pdf . If I try to open one of the oddly named file, I get a message saying that the file cannot be opened and that it might be damaged or is in a format that Preview doesn't recognize. Anyhoo, it isn't just those two folks.
- Walter7 years ago
Dropbox Community Moderator
Sorry to repeat myself here hshaw - have you had the chance to go through my respone in the first page on this thread?
If you did and still having questions about this, could you clarify what is the OS your Mac computer is using, its filesystem (i.e. APFS+ or HFS) and if you've enabled hidden files to show on the mentioned device too?
Thanks in advance!
- hshaw7 years agoHelpful | Level 5
Hi Walter, I did and saw that it hadn't been resolved yet which was why I chimed in. I hadn't deliberately changed anything to show hidden files but followed your instruction in this thread to ensure that I would not see them. I did a test download after that and still get these files. I agree with the others who say that this is a new thing. I've been using Dropbox a long time and hadn't had this happen in the past. My operating system is OS 10.13.6 and the "file system personality" says Journaled HFS+
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