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Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustra...
Thanks Antonio. Sadly I never found a solution to this annoying little glitch. I felt I had put in so much time answering questions with this thread and never getting satisfactory answers that I didn't pursue the next level of tech support - so partially my fauly, but I just figured if others are having the same problem, eventually DB will fix things with an update somewhere along the line. Hasn't happened yet.
This is now a MASSIVE problem that also happens to Window users when they try to donaload from Dropbox. The dreaded "__MACOSX" folder keeps appearing. Any files within it will produce an error resulting in clients and suppliers loosing confidence in our services. The Dropbox team have FAILED to provide clear help in this matter.
We will loose business out of this and therefore we will be forced to move away from Dropbox - simple.
UPDATE: The exact same folders and files work without any problems in Microsoft OneDrive when downloaded on a MAC or PC. We will be using this service instead as a work around when sharing production and time critical files.
Hope this helps any Dropbox users who need an urgent solution.
I had the same issue and contacted Dropbox Support today. They explained that this is a Mac OS behaviour and not something to do with Dropbox. I then googled "zip from Mac to Windows generates extra folder _MACOSX" and indeed it turns out it's an Apple thing. Hope this helps someone.
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