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Forum Discussion
JefW
7 years agoCollaborator | Level 9
Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustra...
JefW
4 years agoCollaborator | Level 9
I noticed this too! I transferred all of my fonts over to DB thinking it would make for a good backup, only to learn later (not sure when it might have happened) that all the fonts were corrupted and as you say show a files size of zero.
(I'm glad I have another means of backup and did not lose all those fonts!)
Mirlo9
4 years agoNew member | Level 2
Hi JefW
I've experienced the same issue. I think I found a workaround using Dropbox transfer. You can send it to yourself via email and download the file back in your computer. The file is still compressed in a zip, but when downloaded the _macosx folder isn't there anymore. I've tried it once and worked for me. Hope you can have a go and please let me know if it works!
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