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skadri's avatar
skadri
Helpful | Level 5
3 years ago
Solved

Make Available Offline Not Working on Mobile App

I keep Offline Versions of several files on my IPhone and IPad. Recently, many of them disappeared and when I go to “Make Available Offline”, the toggle swipes itself back to OFF within a couple o...
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  • skadri's avatar
    skadri
    3 years ago
    Hey Jay,

    I am on a Dropbox Basic Plan (3 devices).

    Another note to add is the Make Available feature wasn’t working in just one folder whose name is changed recently.

    However, I went back to the main page in Dropbox and once the folder “updated” there, the Make Available Offline feature is working fine!
skadri's avatar
skadri
Helpful | Level 5
3 years ago
Hannah I tried that and it didn’t work.

However, as mentioned above, just letting the folder “reupload” after the name change fixed the problem.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sounds good, skadri!

 

I'm happy to see that the issue was resolved and if you need anything else, make sure to let us know.

 

Have a great weekend!

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