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trevor56's avatar
trevor56
Explorer | Level 4
3 years ago
Solved

Moved a folder in Dropbox and now I can't open the files in that folder

Hi Guys,

               I just recently moved a folder with in my dropbox file explorer on my laptop and now when ever I go to open it it gives me the msg below?

 

I don't understand why it can't find the file now as I moved the whole folder into another folder?

 

Cheers

  • Hi trevor56 

    My guess here is the file and folder path is too long - Windows itself has a limit of about 250 characters starting at the C:\ (i.e. there are 3 already!) and anything other that doesnt work. 

     

    Try shortening the path by renaming big folder names and it should work 

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi trevor56 

    My guess here is the file and folder path is too long - Windows itself has a limit of about 250 characters starting at the C:\ (i.e. there are 3 already!) and anything other that doesnt work. 

     

    Try shortening the path by renaming big folder names and it should work 

    • trevor56's avatar
      trevor56
      Explorer | Level 4

      Thank you mark that worked.

       

      Might have to look into our filing system now as it makes it hard to then have files under multiple folders for organisation when the file has a maximum character length.

       

       

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