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Forum Discussion
NoMoreGrid
7 years agoNew member | Level 2
MP4 files won't play on the web. ".mp4 files are supported but something went wrong."
So I've been uploading videos to dropbox and suddenly dropbox just stopped allowing me to view the videos on the site. My other videos play fine but the ones I upload now just won't play. Anyone know...
- 6 years ago
Hey everyone, thanks for your patience on the matter.
This should be resolved now. If you're still having any trouble with it though, don't hesitate to let us know and we'll make sure to get back to you as soon as possible.
Thanks again!
Mulherin
6 years agoNew member | Level 2
Same problem: can't view mp4s online. Which means my friends can't see my videos. Solutions?
Teacher2
6 years agoNew member | Level 2
Hi,
I too am having this issue. We've been using dropbox to share video tutorials with our students as other tools have size limits that are too small. Most of our videos are 5-15 minutes long and have been working flawlessly over the previous 2 weeks. Today, however, students have been unable to watch the videos. The video file works fine and I've tried reuploading it to get a new link.
Our current work around is for students to download the video and then play it but I'd really like to avoid having to do this for every video. We do a lot of the video recording on iPads so they are automatically .mp4 and converting them to another format would be another hassle i'd like to avoid so I'm hoping there's some other solution to this problem so links to the video work in the browser.
I'm not sure why it's stopped working as nothing has changed in the way we've done things.
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