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Forum Discussion

Richardo's avatar
Richardo
Explorer | Level 4
2 years ago

My .docx can't be previewed when using my iPad or iPhone.Is it too long, and why is this happening?

Hi everyone, sorry for the outburst, but it's absurd that an application like Dropbox has such a significant limit for those who work with word files of over 1000 pages. In my case, I have a file of ...
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BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
2 years ago

Hi Everybody,

 

Our engineering team has implemented a fix. Can you try opening your Word files again and let us know if you're still receiving an error message? Thanks so much!

 

Regards,

Ben

AngeloMangione's avatar
AngeloMangione
Helpful | Level 5
2 years ago

Hi, I still have the same problem with the file. Still won't open, same problem. But are they sure they've solved it? Let the engineers know that the problem persists

  • Riccardo3's avatar
    Riccardo3
    Explorer | Level 3
    2 years ago

    Hi, but is there any news on the problem of viewing files with many pages/words?

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