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My local files won't open. I can see them in the Dropbox folder, but can't preview them.
Unable to access my files on DropBox!
Have had a DB account shared between a work laptop + my personal laptop (both Win 11 + fairly new) for quite some time. Recently retired-Work laptop went away...
Folks-
Thought I replied already-but it seems not. Anyway-thanks very much to you all for all the help, it seems the problem has been resolved.
Megan-
Did do "You should be able to click your little Dropbox icon in your taskbar, next to your WiFi. Then click your avatar (photo or initials) in the bottom-left corner, and Quit."
Looks like same result to me unfortunately. See below
Now-do I need to go back there again and do something to "UNQUIT"
WRT to the OTHER steps after UAC-again, I'm just not sure I understand enough to try them on my own without someone helping me. Are there youtube or some other type of videos ?
Again, just concerned I'll make a bad situation worse.
Thanks again for continuing to help me.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the follow up on this GPaul.
You should be able to relaunch the app by double clicking on the Dropbox icon on your computer or finding and clicking on via a search.
As a last step to troubleshoot this, you could try creating a new OS profile and try to install the Dropbox desktop app there to see if you get the same results there as well.
In any case, let us know how you get on.
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