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Forum Discussion
dcamod
6 years agoHelpful | Level 6
My video file keeps freezing when I stream it
Hello there, I am testing out streaming small video files and I noticed the largest file (65mb) freezes randomly after about being halfway over. The video file is an mp4 recorded at 720p I believe. I...
- 6 years agoThe browser was shut down and the cache was cleared before I started it initially. The second time I tried it was the morning after the freezing. I made sure to clear the cache before attempting to view again. I did not restart in the middle of viewing.
As for the application issue, I changed the encoding to H.264 and optimized for web in Handbrake. The video streams now, but is still slow, with pauses here and there. I am under the impression this is due to the video player in Unity being slow. So the good news for you, is that this has nothing to do with you guys and the issue was with Unity. The bad news for me, is that the issue has to do with Unity 😅.
I am not sure what the issue with Chrome was, perhaps I lost connection to the internet? I only reported on here because I seemed to have an issue with the browser and Unity at the same time. It appears to just be coincidence though. Cheers and thanks for the help. Unless you have any other inquiries for me I believe this can be marked as solved.
dcamod
6 years agoHelpful | Level 6
The browser was shut down and the cache was cleared before I started it initially. The second time I tried it was the morning after the freezing. I made sure to clear the cache before attempting to view again. I did not restart in the middle of viewing.
As for the application issue, I changed the encoding to H.264 and optimized for web in Handbrake. The video streams now, but is still slow, with pauses here and there. I am under the impression this is due to the video player in Unity being slow. So the good news for you, is that this has nothing to do with you guys and the issue was with Unity. The bad news for me, is that the issue has to do with Unity 😅.
I am not sure what the issue with Chrome was, perhaps I lost connection to the internet? I only reported on here because I seemed to have an issue with the browser and Unity at the same time. It appears to just be coincidence though. Cheers and thanks for the help. Unless you have any other inquiries for me I believe this can be marked as solved.
As for the application issue, I changed the encoding to H.264 and optimized for web in Handbrake. The video streams now, but is still slow, with pauses here and there. I am under the impression this is due to the video player in Unity being slow. So the good news for you, is that this has nothing to do with you guys and the issue was with Unity. The bad news for me, is that the issue has to do with Unity 😅.
I am not sure what the issue with Chrome was, perhaps I lost connection to the internet? I only reported on here because I seemed to have an issue with the browser and Unity at the same time. It appears to just be coincidence though. Cheers and thanks for the help. Unless you have any other inquiries for me I believe this can be marked as solved.
Daphne
Dropbox Community Moderator
6 years agoThat was a bit of a coincidence indeed dcamod!
In that case then, I'm not sure that there is much more we can look into here if it appears to be working fine through the website now.
It might be something that's worth reaching out to Unity Support for if you stream videos through the app regularly, perhaps they can provide you some more insight on this.
If there's anything else that I can help with in the meantime though, please do let me know. :grin:
I hope you have a great day ahead!
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