Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

Devman123's avatar
Devman123
Explorer | Level 4
8 years ago
Solved

Offline files on iPad app?

Hello using latest iPad app, where can I view offline files??  Would think it would be main tab at the bottom.. all I see is home, files,  create, photos, and account. And I don't see it in any of those tabs. On iPhone app there is (was?) offline tab ...?

  • Rich's avatar
    Rich
    8 years ago

    There is no Offline FIles tab. You go to Account, then Manage Offline Files. Also, when you're actually offline, there's a message at the top of your Files list that will take you to your offline files.

     

4 Replies

  • Norah's avatar
    Norah
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
     
    Hi Devman123, welcome to Dropbox Community!
     
    By turning on the Available offline option you make a file available for offline viewing . When a file is available offline, you can access that file even when your phone isn't connected to Wi-Fi or data.
     
     
    Let me know if you need any further information!
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 years ago

    There is no Offline FIles tab. You go to Account, then Manage Offline Files. Also, when you're actually offline, there's a message at the top of your Files list that will take you to your offline files.

     

  • Devman123's avatar
    Devman123
    Explorer | Level 4
    8 years ago
    Oh ok thanks I see it now, the documentation appears to be outdated because it also refers to Offline tab...

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!