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Peter_1's avatar
Peter_1
Explorer | Level 4
1 year ago

Offline mode not working on Android

Samsung galaxy note 22 / Dropbox plus / App version 366.2.2 Folder and Files are green for offline availability. However, when offline (mobile and WiFi) it says "network error" and file won't open ...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Peter_1! I found your ticket in our system, and I’ve left an internal note with your latest comments there. For anything else, feel free to write back to our advanced team. 

 

Hi d96gsv! Thanks for the details.

 

If you remove a file from offline, do you see any difference in the Dropbox app’s usage, as shown in your Android’s app info? 

 

Also, if you can provide a few screenshots of the different sizes you see on your device, that’d be awesome.

 

Thanks!

Peter_1's avatar
Peter_1
Explorer | Level 4
1 year ago

Hi Nancy,

 

Thanks for your help.

No, I don't see a difference.

somehow, I don't think offline mode works on an android system.

 

Best Regards,

Peter

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