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Skiday's avatar
Skiday
Helpful | Level 6
4 years ago
Solved

Old files not appearing on my new computer

I have gone from one laptop (which I still have) to another, which used to be my wife's, and had/has her own Dropbox account on. I have cleared out her files as no longer required, but I cannot get m...
desktop
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sync
Skiday's avatar
Skiday
Helpful | Level 6
4 years ago

I would sign into the app, except the app will not open. When I go to the start menu and click on Dropbox, instead of opening the app, it opens the (now empty) folder, that's all!

Skiday's avatar
Skiday
Helpful | Level 6
4 years ago

Oh, I've got it now. I clicked on the icon in the task bar and this time it opened a window were I was able to access the preferences and sign out and sign back in as me (at least I will do when I've signed out of something else as I can only be on three devices at a time.

 

Thanks for the help - case closed! 😀

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