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Abeer93's avatar
Abeer93
New member | Level 2
6 years ago
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Oops Something went wrong

Dear Sir/Madam,   I am uploding a video file which is 2.66GB I have tried to upload it by using the upload button and the drag & drop option in the Chrome Browser on Acer Chromebook. The upload...
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  • Abeer93's avatar
    Abeer93
    6 years ago
    Good Afternoon Lusil,
    Thanks for the advice I didn't exactly follow your advice to the T but I tried Windows Explorer on Windows 10 which helped solve the issue.
    Thanks for that.
    Regards
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there Abeer93, thanks for reaching out. 

 

Could you try uploading the file from another browser? If that doesn’t work, could you try adding it from an incognito window? 
 
Let me know how it goes. Thanks!
  • Abeer93's avatar
    Abeer93
    New member | Level 2
    6 years ago
    Good Afternoon Lusil,
    Thanks for the advice I didn't exactly follow your advice to the T but I tried Windows Explorer on Windows 10 which helped solve the issue.
    Thanks for that.
    Regards

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