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Ehab_Elsawy's avatar
Ehab_Elsawy
Explorer | Level 4
2 years ago

PDF files thumbnails don't show for files inside the Dropbox folder.

My computer stop showing the PDF thumbnails. Any PDF file outside the dropbox can show thumbnails. Any PDF file inside the dropbox cannot show the thumbnail. Is there any solution?
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Ehab_Elsawy's avatar
Ehab_Elsawy
Explorer | Level 4
2 years ago

Hi, Vicker 

 

I'm using windows 11 on both computers. As I explained to you, the files inside the dropbox folder stopped showing the PDF thumbnails, but in other folders everything is OK.

This is the view from one folder inside the dropbox.

 

This is the files at downloads folder outside the dropbox. That is why I belive the problem is related to some settings in the dropbox.

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