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djkdjkdjk's avatar
djkdjkdjk
Explorer | Level 4
2 years ago

PDF OCR with text search

Dropbox Plus. Uploading a scanned PDF, it never gets OCRed to be full text searchable. Chatted with support for ages until they finally decided “oh, that feature requires Pro or above, not Plus becau...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi BBPWM, thanks for posting here today! 

 

Would you mind clarifying the OS you're using along with its version, and the version of the Dropbox app on this device? 

 

If you have some example screenshots, feel free to share them with us here, in order to have a clear visual. 

 

Keep me posted!

BBPWM's avatar
BBPWM
Explorer | Level 4
2 years ago

Windows 10 Pro OS and I'm using web version of DB. Think of any scanned to pdf that contains text. If I enter a keyword from that text, I often will not have a result returned.  

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi BBPWM, are the documents you're trying to search keywords from written in English or another language?

    • BBPWM's avatar
      BBPWM
      Explorer | Level 4
      2 years ago

      Yes, it's all English. I was instructed to enroll for early access here:

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks for the info, how long has it been since you uploaded the PDF files onto your account? Have you been in contact with the support team regarding this matter already?

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