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djkdjkdjk's avatar
djkdjkdjk
Explorer | Level 4
3 years ago

PDF OCR with text search

Dropbox Plus. Uploading a scanned PDF, it never gets OCRed to be full text searchable. Chatted with support for ages until they finally decided “oh, that feature requires Pro or above, not Plus becau...
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BBPWM's avatar
BBPWM
Explorer | Level 4
2 years ago

Windows 10 Pro OS and I'm using web version of DB. Think of any scanned to pdf that contains text. If I enter a keyword from that text, I often will not have a result returned.  

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi BBPWM, are the documents you're trying to search keywords from written in English or another language?

  • BBPWM's avatar
    BBPWM
    Explorer | Level 4
    2 years ago

    Yes, it's all English. I was instructed to enroll for early access here:

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the info, how long has it been since you uploaded the PDF files onto your account? Have you been in contact with the support team regarding this matter already?

      • BBPWM's avatar
        BBPWM
        Explorer | Level 4
        2 years ago

        For some files it's been a week. I just enrolled in the above image text recognition feature and will give it a few days.  This was the direction of support, so yes, they have been on contact. Thanks. 

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