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Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
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Megan, This is happening to many users, the problem is at Dropbox and not user end…
Yup, me too…. I contacted db and they passed it to tech support 20 hours ago…. Still does not work…
It’s the same on all platforms, photos have disappeared since Saturday….
YES, STILL DOES NOT WORK….
I have tried on 4 Apps (iPad, iPhone, Mac, Windows), and multiple browsers on MacOS and Windows.
NO photos are loading into Photos tab, but are found in Folders (sub-Folders)
This has started happening in past 2 days.
I have deleted and reinstalled apps, and logged off and logged on browser windows.
Please HELP 🙂
a community manager wrote today: Our team is currently working on it.
Looks like they fixed it, its working for me now
really? on which device or just in the browser?
Both on Chrome (windows) and Android App
Unfortunately not for me yet. But I think it will take a while until it works everywhere again.
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