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Photos is not sorting all images by their taken/created date
Hi. I uploaded a folder of photos to Dropbox, and was hoping to view them chronologically by their taken/created date. It seems like some photos are sorted correctly by this value, but other photos are not. I have attached the file info of two photos in my collection. "2023-11-11 21.04.13.heic" is incorrectly sorted under December 2023, but "2023-11-11 17.57.44.heic" is correctly sorted under November 2023. The file infos seem identical in pretty much every respect, so I'm not sure why one is sorted incorrectly. This is happening for roughly 1/8th of the photos in my collection, for a wide variety of dates. Is this a bug in the photos viewer, or perhaps there's something I can edit about the file info to make it sort correctly?
Any help would be appreciated, thanks!
4 Replies
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- Vicker
Super User
Hi, manugoyal ,
Based on your file info, seems that they were taken on a phone. In such case, you might wanna try to look and edit the date via the Dropbox mobile app. Check out the following official documentation on the steps.
Photos: An overview
> How to change the date on your photoshttps://help.dropbox.com/view-edit/photos-overview
Cheers
Vicker
Thanks for the suggestion @Vicker! I checked the times for the same files on my phone, and they are both showing up as november, just as on desktop. So that may not be the issue.
- Vicker
You may want to give it a try to edit the date and time, though, and see if there's any effect on the sorting order.
Ah good idea. I did try this, and unfortunately it just seems to bump the photos to the front of the "December 2023" bucket, rather than putting it in the correct month.
